At ROOT Therapeutic Services, your privacy matters to us. We are committed to protecting the personal information you share through our website and providing a safe, respectful experience for all visitors.

By using this website, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide through forms on our website, including:

• Name

• Email address

• Phone number

• Information submitted through contact or consultation forms

We may also collect limited technical information automatically, such as:

• IP address

• Browser type

• Device information

• Website usage data through cookies or analytics tools

How We Use Information

Information collected through this website may be used to:

• Respond to inquiries

• Schedule consultations

• Improve website performance and user experience

• Communicate about services or updates

• Maintain website security

We do not sell or rent your personal information to third parties.

HIPAA & Protected Health Information

ROOT Therapeutic Services is committed to maintaining the privacy and security of Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

Please note that general website forms, email communications, and standard contact submissions may not be fully secure methods of transmitting sensitive clinical or medical information.

We encourage clients not to submit confidential health details through website contact forms or unsecured email.

Once you become a client, additional HIPAA-compliant systems and communication procedures may be used for treatment-related information and documentation.

Third-Party Platforms

Our website may use third-party tools and platforms, including scheduling software, analytics services, embedded content, or secure client portals.

These providers may collect limited information according to their own privacy policies. ROOT Therapeutic Services works to use reputable providers that prioritize security and privacy.

Cookies & Analytics

This website may use cookies and analytics tools to better understand visitor behavior and improve user experience.

You may disable cookies through your browser settings if preferred.

Security

We take reasonable administrative, technical, and physical safeguards to help protect the information submitted through our website. However, no online transmission or storage system can be guaranteed to be 100% secure.

Children’s Privacy

This website is not intended for children under the age of 13 without parental involvement. We do not knowingly collect personal information from children through this website.

Changes to This Policy

ROOT Therapeutic Services may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact us at one of the forms on our website.