TERMS OF SERVICE

Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.

ROOT Therapeutic Services reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Website Purpose

The content provided on this website is intended for informational and educational purposes only. The information shared does not constitute medical advice, mental health treatment, diagnosis, or a substitute for professional therapy services.

Use of this website does not establish a therapist-client relationship between you and ROOT Therapeutic Services or any of its providers.

A formal client relationship is established only after:

  • completion of the intake process,

  • mutual agreement to treatment,

  • signed consent documentation,

  • and confirmation from the practice.

No Emergency Services

This website and its contact forms are not intended for crisis situations or mental health emergencies.

If you are experiencing:

  • thoughts of self-harm,

  • thoughts of harming others,

  • or any mental health emergency,

please call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline immediately.

ROOT Therapeutic Services does not provide emergency or 24-hour crisis services through this website.

Communication & Electronic Contact

Submitting a contact form, sending an email, or communicating electronically through this website does not guarantee confidentiality or immediate response.

Please avoid sharing sensitive or highly personal mental health information through website forms or unsecured email communications.

While ROOT Therapeutic Services takes reasonable precautions to protect information, electronic communications may not always be fully secure.

Appointments & Scheduling

Appointment requests submitted through this website are not confirmed until you receive direct confirmation from ROOT Therapeutic Services.

The practice reserves the right to:

  • decline service requests,

  • reschedule appointments,

  • modify availability,

  • or refer individuals to alternative providers when appropriate.

Intellectual Property

All content on this website, including but not limited to:

  • logos,

  • branding,

  • graphics,

  • written copy,

  • downloads,

  • photographs,

  • videos,

  • and educational materials

is the property of ROOT Therapeutic Services unless otherwise stated and may not be copied, reproduced, distributed, or used without written permission.

Third-Party Links

This website may contain links to third-party websites, resources, or platforms for convenience and informational purposes.

ROOT Therapeutic Services is not responsible for the content, privacy practices, or accuracy of third-party websites.

Limitation of Liability

ROOT Therapeutic Services is not liable for any damages arising from:

  • use of this website,

  • reliance on website information,

  • technical interruptions,

  • or unauthorized access to electronic communications.

All website content is provided “as is” without warranties of any kind, express or implied.

Privacy

Your use of this website is also governed by our Privacy Policy and HIPAA-related privacy practices where applicable.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us at one of the forms on our website.